Billing Terms and Conditions
Effective Date: June 17, 2026
1. Introduction
These Billing Terms and Conditions ("Terms") govern the payment process between Lyne, a brand owned and operated by Charmed Heights LLC ("Company," "we," "us," or "our"), and you ("Customer," "you," or "your"). By purchasing our products, you agree to be bound by these Terms.
2. Pricing
All prices are listed in U.S. Dollars (USD) and are subject to change without prior notice. Prices do not include applicable sales tax, which is calculated and displayed at checkout where required.
3. Accepted Payment Methods
We accept the following payment methods at checkout:
- Credit cards: Visa, Mastercard, American Express, and Discover
- Debit cards
- PayPal
- Apple Pay
- Google Pay
- Shop Pay
4. Billing and Charges
Payment is charged in full at the time you place your order. By submitting an order, you authorize us to charge your selected payment method for the total amount shown at checkout, including any applicable taxes and shipping charges. You agree to provide current, complete, and accurate billing information.
5. Order Acceptance and Right to Refuse
We reserve the right to refuse, limit, or cancel any order at our discretion. This includes limiting or canceling quantities purchased per person, per household, or per order, and orders that appear to be placed by the same customer account, the same payment method, or the same billing or shipping address. We may also refuse or cancel orders we believe to be fraudulent or unauthorized. If we cancel an order, we will attempt to notify you using the contact information provided at checkout.
6. Billing Errors
If we discover a billing error, we will correct it promptly. If you have been overcharged, we will refund or credit the difference. If a pricing error results in an undercharge or an obviously incorrect price, we reserve the right to cancel the affected order rather than fulfill it at the erroneous price.
7. Disputed Charges
If you believe there is an error with a charge, please contact us at support@lynegear.com with your order number and details of the concern. We will investigate and resolve billing disputes promptly. We kindly ask that you contact us before filing a chargeback or payment dispute, as most issues can be resolved quickly and directly.
8. Refunds
Refunds are provided in accordance with our Return & Refund Policy. Approved refunds are processed to the original payment method, typically within 14 days.
9. Payment Security
All payment information is handled securely in compliance with industry standards. Payments are processed through Shopify Payments and our authorized payment providers, and we do not store your full card information on our servers. Transactions are secured using Secure Socket Layer (SSL) encryption.
10. Changes to These Terms
We reserve the right to modify these Billing Terms and Conditions at any time. Changes become effective upon posting the updated Terms on our website. Your continued use of our website or services after any changes constitutes acceptance of the new Terms.
11. Governing Law
These Terms are governed by the laws of the State of Florida, United States, without regard to its conflict of law principles.
12. Contact Us
For any questions about billing, please contact us:
- Email: support@lynegear.com
- Brand: Lyne, operated by Charmed Heights LLC
13. Entire Agreement
These Billing Terms and Conditions, together with our Terms of Service and Privacy Policy, constitute the entire agreement between you and Charmed Heights LLC regarding billing matters. By purchasing our products, you acknowledge that you have read, understood, and agree to these Billing Terms and Conditions.