Privacy policy

Privacy Policy

Effective Date: June 17, 2026

1. Introduction

Lyne, a brand owned and operated by Charmed Heights LLC ("we," "our," or "us"), is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed when you use our website and associated services (collectively, our "Service"). By accessing or using our Service, you agree to the collection and use of your information in accordance with this policy.

2. Definitions and Key Terms

Cookie: A small piece of data saved by your web browser, used to identify your browser, provide analytics, and remember information about you.
Company: References to "Company," "we," "us," or "our" refer to Lyne, operated by Charmed Heights LLC, registered in the United States.
Device: Any internet-connected device, such as a phone, tablet, or computer, used to access our Service.
IP Address: A number assigned to every internet-connected device, typically assigned in geographic blocks.
Personal Data: Any information that, directly or indirectly, allows for the identification of a natural person.
Third-Party Service: Advertisers, promotional and marketing partners, and others whose products or services we think may interest you.
You: A person or entity that uses our Service.

3. Information We Collect

We collect information from you when you visit our website, register an account, place an order, subscribe to our newsletter, respond to a survey, or fill out a form. The personal information we may collect includes:

Name or username
Email address
Phone number
Mailing and billing addresses
Payment information (processed securely through our payment provider)

4. How We Use Your Information

We may use the information we collect for the following purposes:

To process your orders and transactions.
To personalize your experience and respond to your individual needs.
To improve our website and customer service.
To administer contests, promotions, or surveys.
To send order updates, notifications, and (with your consent) marketing emails.

5. Information from Third Parties

We may receive information about you from third parties, such as automated fraud detection services, or information you have voluntarily made public on social media. You can control how much of your information social media platforms make public through your privacy settings on those platforms.

6. Sharing Your Information

We may share your information with:

Service Providers: Trusted parties who help us operate our website and business, provided they keep your information confidential.
Business Transfers: In connection with a merger, acquisition, or sale of company assets.
Legal Requirements: When required by law or in response to valid requests by public authorities.

We do not sell your personal information.

7. Cookies and Similar Technologies

We use cookies and similar tracking technologies to improve your experience, remember your preferences, and understand how you interact with our Service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. Some features of our Service may not function properly without cookies.

8. Data Security

We implement a variety of security measures to protect your personal information. Sensitive information is transmitted via Secure Socket Layer (SSL) technology, payment information is encrypted through our payment gateway provider, and access is limited to authorized personnel. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

9. Data Retention

We retain your personal information only for as long as necessary for the purposes set out in this Privacy Policy and to the extent necessary to comply with our legal obligations.

10. Your Rights

Depending on your location, you may have the following data protection rights:

Access: Request copies of your personal information.
Correction: Request that we correct inaccurate information.
Deletion: Request that we delete your personal information.
Restrict or Object: Request that we restrict or object to the processing of your information.
Data Portability: Request that we transfer your data to another organization.

To exercise any of these rights, please contact us at support@lynebrand.com.

11. Children's Privacy

Our Service is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us so we can remove it.

12. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, or country, where data protection laws may differ from those in your jurisdiction.

13. Links to Other Websites

Our Service may contain links to third-party websites that are not owned or controlled by us. We have no control over, and assume no responsibility for, the content or privacy practices of any third-party sites.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated Effective Date. Your continued use of the Service after any changes indicates your acceptance of the updated policy.